Do Accessibility Overlays Work?
Short answer: they don't change your code, so they don't remove the risk. See what an overlay is leaving unfixed on your site, in about a minute.
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WCAG 2.1 AA
The standard courts reference
Fixed price
One-time, not a subscription
~60-second scan
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What an overlay is
An accessibility overlay is a toolbar or widget you add to your site with one line of code, usually for a monthly fee, that promises to handle accessibility for you. accessiBe, UserWay, and AudioEye are the best-known. It typically drops a floating button that offers font-size, contrast, and spacing controls, plus some automated adjustments to the page.
The visible widget creates the impression the site has been handled, while the code underneath is unchanged.
Why they don't remove the risk
The structure, navigation, forms, and design underneath are what assistive technology has to work with, and an overlay never touches any of it. A visitor who couldn't use your contact form before still can't.
They don't touch your code
An overlay layers on top of your site without changing the source. Whatever a screen reader couldn't do before, it still can't.
Regulators have acted
In April 2025 the FTC ordered accessiBe to pay $1 million and barred it from claiming its automated product can make any website WCAG-compliant.
The suits still come
In 2025, 983 of the 3,948 accessibility suits tracked across federal and state courts targeted sites that already had an overlay installed.
What regulators have done
In April 2025 the FTC finalized a $1 million order against accessiBe and barred it from claiming its automated product can make any website WCAG-compliant. It's the only government action of its kind, and it names the exact claim overlays are sold on.
The DOJ has separately cautioned against relying on them. The FTC order is the stronger signal anyway.
Looking for an accessiBe or UserWay alternative?
If you're shopping for an alternative to an overlay subscription, the real alternative is fixing the code, which is what remediation means. We change the structure, navigation, forms, and media so the site works with a screen reader and a keyboard, not just a mouse.
You pay once, at a fixed price you see before you commit, instead of a monthly fee that never ends and leaves your code untouched. You also get a report documenting every fix, to share with a lawyer, an insurer, or anyone who asks.
See what your overlay is leaving unfixed.
Scan my siteAn overlay, a large firm, and real remediation
| Overlay widgets | Large firms | Guava | |
|---|---|---|---|
| What you get | JavaScript toolbar on top of your existing site | Consulting engagement with a large scope | Code-level remediation, scoped to your site |
| Fixes your code? | No | Eventually | Yes |
| Typical timeline | Instant (but ineffective) | Months | Weeks |
| Pricing | Monthly fee that never ends, and your code is unchanged | Enterprise engagement | Fixed price, scoped and itemized up front |
| Requires your own developer? | No | Usually | No |
Accessibility overlays, answered
Do accessibility overlays make a website ADA compliant?
Do overlays protect me from a lawsuit?
Have courts ruled that overlays don't work?
What's the alternative to an overlay like accessiBe or UserWay?
I already installed an overlay. What now?
Is an overlay ever useful?
The fine print
The FTC matter is a consent order (File No. 222-3156, final order April 2025), not a court adjudication or a finding of liability. It bars accessiBe from claiming its automated product can make any website WCAG-compliant or ensure ongoing compliance absent evidence.
The 983-of-3,948 figure counts 2025 suits across federal and state courts against sites with a widget present, from EcomBack, a remediation vendor that counts suits involving rival widget vendors; it's corroborated in direction by the FTC action. It's a federal-plus-state basis and shouldn't be compared against federal-only counts.
No court holding rejecting overlays was found. The DOJ has published guidance discouraging reliance on them; guidance is not a ruling.
An automated scan detects a subset of issues and establishes a floor, never conformance. This page is not legal advice.
Find out what your overlay is leaving unfixed.
A free report in about a minute: the code-level issues a widget can't touch, and what it costs to fix them.
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